We are looking for a Fulfillment Supervisor that is responsible for the oversight and management of daily fulfillment operations, ensuring the accurate and timely processing of orders, while optimizing inventory and resources. This role requires a hands-on approach to leading the fulfillment team, refining workflows, and maintaining high operational efficiency within a dynamic environment.

What is Feast & Fettle?

What began as a private chef’s business in 2016 has blossomed over the years into the Northeast’s leading premium, fully-prepared meal delivery service. And each day at Feast & Fettle, we pour love and care into preparing, packing, and personally delivering weekly menu items to our cherished Member base across the Northeast. Our mission is both simple and expansive: to nourish everyday life. This speaks to the quality of our food, our community engagement, and how our service gives Members the space needed to devote more energy to what matters most in their lives.

We believe accomplishing this mission begins with nourishing the lives of our employees. Among our benefits, all F&F employees enjoy a free meal plan, wellness and education stipends. We are committed to fostering a positive and empowering environment in which everyone brings their best selves to work, contributing to the continuous betterment of the company. And it’s our culture that really sets us apart from other organizations in the food & hospitality industry. Through reducing barriers folks may be showing up with, we work to provide meaningful growth opportunities for all.

By joining us at F&F, you become part of a transparent cross-department team centering joy and ambition—on an exciting growth trajectory which we engage with mindfulness and care. We grow in service of sustainable profitability, mutual support, and thorough maintenance of the superior quality our Members expect.

Fulfillment Supervisor Job Overview:

The Fulfillment Supervisor will oversee the PM Fuflillment Shift and manage the daily operations to ensure the efficient flow of goods from our production kitchen to various fulfillment centers across the Northeast. Acting as the key liaison, the supervisor ensures that all orders prepared in the kitchen are delivered on time with 100% accuracy to all of our members.

Role Responsibilities:

• Lead and support a team of associates, providing guidance and hands-on coaching.
• Identify and implement process improvements using feedback from Members and other locations.
• Maintain high standards in order accuracy, packaging, and shipping through regular quality checks.
• Collaborate with Culinary and Distribution teams to streamline operations.
• Pick, pack, and securely store food for delivery; assist with warehouse organization.
• Flex into various roles as needed—packing, labeling, delivery support, and cleaning.
• Operate a 26-ft+ box truck safely as necessary for regional deliveries.

Job Requirements:

• Strong problem-solving and communication skills.
• Detail-oriented with a focus on quality, safety, and presentation.
• Consistently meet delivery deadlines and maintain a clean workspace.
• Ability to lift 50+ lbs repeatedly and stand for up to 10 hours.
• Tech-savvy, team-driven, and eager to grow.
• Ability to work in a cold environment (walk-in coolers/freezers).
• Positive attitude and a willingness to adapt.

Schedule:

• Saturday to Tuesday, 2:00 PM to 12:00 AM.

What you get: 

Competitive benefit package including:

• $50k annual salary
• Health Benefits: Feast & Fettle is happy to cover 70% premium costs for health insurance + Long term disability and life insurance
• Paid time off
• Free F&F weekly meal plan membership ($160 weekly value)
• 401K
• Wellness Reimbursement
• Education Reimbursement
• Paid Parental Leave