Station Lead, Thursday-Monday, 6am-2pm

The Station Lead is a working leader who owns the daily performance of a defined station or zone. This role combines hands-on production with real-time leadership—setting the tone for teamwork, inclusion, and accountability while ensuring accuracy, pace, and safety. 

Station Leads mentor and train team members, maintain compliance with food-safety standards, and act as the first line of leadership within their work area, ensuring every project meets Feast & Fettle’s standards for quality and care. They model calm, consistency, and professionalism in every interaction—creating a station environment where people can do their best work.

Key Responsibilities

Leadership & Training

• Lead and mentor team members assigned to the station.

• Provide hands-on training in preparation techniques, tool use, workflows, station standards, and execution of quality.

• Set the tone for collaboration, focus, and accountability through consistent communication and example.

• Identify skill gaps and escalate needs to Supervisors for coaching or support.

Operational Setup & Workflow Coordination

• Set up the station according to the Fire Chart—pull necessary tools, and materials required for the day’s projects.

• Direct the Expeditor to deliver goods at expected intervals to keep the pace of the work going.

• Executes and maintains the daily production flow to meet accuracy, safety, and efficiency targets.

• Assign tasks and balance workloads in station to keep output and quality on pace throughout the shift.

• Adjust staffing or station organization as needed to accommodate volume changes or priorities.

Food Safety & Compliance

• Document Critical Control Points (CCPs) according to HACCP and FSQA requirements.

• Monitor, document and maintain sanitation standards, ensuring all teammates follow safe food handling and allergen practices.

• Model and enforce workplace safety at all times.

Documentation & Communication

• Maintain accurate station documentation—including recipes, logs, yield data, and fire charts (task/workload assignment tools).

• Track key station metrics such as throughput, accuracy, and waste, and share daily updates or improvement suggestions with Supervisors.

• Keep the fire chart continuously updated, ensuring transparency across the shift.

Problem Solving & Collaboration

• Serve as the first responder for station-level issues, including equipment malfunctions, quality concerns, or process slowdowns.

• Partner to resolve immediate challenges in real time and communicate promptly to leadership when additional support is needed.

• Partner with Expeditors and Supervisors to keep communication and workflow aligned across stations.

Culture & Engagement

• Model F&F’s values of teamwork, respect, and inclusion; create a positive environment that supports learning and engagement.

• Promote collaboration and fairness, ensuring every team member is treated with care and professionalism.

• Reinforce a sense of shared responsibility for safety, accuracy, and excellence.

Key Behaviors

• Tone Setter: Creates an inclusive, positive, and focused environment—showing respect, patience, and urgency that others emulate.

• Real-Time Leader: Gives clear direction, balances workloads, and resolves small issues quickly and respectfully.

• Culture Carrier: Upholds F&F’s hospitality standards, ensuring every teammate experiences the same care we give our Members.

• Development Focus: Coaches peers on technique, safety, and workflow; provides constructive feedback that supports growth.

• Accountability and Follow-Through: Takes ownership for results, maintains organization, and holds self and others to high standards.

• Calm and Composed: Responds to challenges with steadiness, focusing on solutions and keeping production on track.

Progression Note

Each advanced level at F&F builds on the responsibilities, skills, and behaviors of the level that precedes it. A Station Lead is expected to meet all expectations of the prior levels (Level 1, Level 2, and Expeditor) while adding the accountabilities described here. Competence at previous levels is implied and required.

Station Lead, Thursday-Monday, 6am-2pm